and Conditions of Sale
CNI terms and conditions of sales apply to
all transactions unless otherwise agreed to in writing by
both parties. Terms and conditions are available upon
request and are confirmed at time of purchase.
1. Placing an Order
CNI will accept customer's order via E-mail.
Fax and mail. Orders shall clearly specify the Customer's PO
number, Billing &SHIPPING address. Contact Person and
Telephone number. All the orders should be confirmed by us
via Fax, E-mail or mail. The sales terms will be valid after
the order confirmed by CNI.
Price and Payment
When the order is confirmed,
will send or fax the customer a PI, which shows all the
products in the order with freight, insurance, and bank
Prepayment is needed.
Bank transfer is allowed as means of payment.
The delivery time is defined as the period of
the time elapsing from the PO receipt to transfer of goods
to the carrier. Sometimes the goods will be shipped ahead of
scheduled date with out notice. A formal notice will be sent
you under the condition of delay shipment.
When Product has been shipped pursuant to the
Customer’s order, Seller will mail the Customer a shipping
advice to confirm the shipment.
Delivery charges, insurance and
special packing charge will be included in our invoice to
you. Upon request, we will ship via the carrier of your
choice with a valid account number. All orders are shipped
FOB CNI ChangChun Facility. All duties and taxes are
the responsibility of the customer.
5.Returns and Refunds
Please contact CNI Sales department to obtain
an RMA (Return Material Authorization) number prior to
returning the product. A brief explanation of reason for the
return should be sent to us. Return freight charge must be
prepaid. If the product is in warranty, we will cover the
freight charge back to your end.
For laser system, including solid-state
laser, diode laser, CO2 laser, He-Ne laser, laser marking
systems, the warranty time is one year from the delivery
date. For laser components and optics, the warranty is
depends on the detailed product, please contact
email@example.com for further information.